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Issue with commenting on videos.

 
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daveizoid
Suspiciously Absent


Joined: 06 Oct 2006
Posts: 9
Location: Warwick, RI

PostPosted: Thu Dec 21, 2006 7:29 am    Post subject: Issue with commenting on videos. Reply with quote

I am all ways logged in to the main page. But everytime I go to comment, I get a message saying that I have to be logged in to do so.

Is there any way of fixing this? I have tried using Explorer, Firefox, Safari, and Camino web browsers and I get the same message.
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iamcool
The Order of Denderah


Joined: 01 Oct 2006
Posts: 5981
Location: England

PostPosted: Thu Dec 21, 2006 8:13 am    Post subject: Reply with quote

have you tried logging in?
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wintermute
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Joined: 20 Sep 2006
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Location: Stalking Rae and gamejacking CiW

PostPosted: Thu Dec 21, 2006 8:19 am    Post subject: Reply with quote

Try logging out, clearing your cache and cookies, and then logging back in.

Also, the login on the main page is separate from the login for the forums, which is also different than the one for LGPedia. You have to create an account in each place that you want to participate, as there is no single login process for the site yet.

'mute
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BrokenBliss
Casual Observer


Joined: 17 Nov 2006
Posts: 79
Location: Canada eh

PostPosted: Thu Dec 21, 2006 3:54 pm    Post subject: Re: Issue with commenting on videos. Reply with quote

daveizoid wrote:
I am all ways logged in to the main page. But everytime I go to comment, I get a message saying that I have to be logged in to do so.

Is there any way of fixing this? I have tried using Explorer, Firefox, Safari, and Camino web browsers and I get the same message.


I have the same problem, I just came over to complain about it. Confused
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Luv2Skydive
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Joined: 11 Sep 2006
Posts: 2766
Location: Dropzone

PostPosted: Thu Dec 21, 2006 6:13 pm    Post subject: Reply with quote

iamcool wrote:
have you tried logging in?


That just really struck me as funny.......
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BrokenBliss
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Joined: 17 Nov 2006
Posts: 79
Location: Canada eh

PostPosted: Fri Dec 22, 2006 1:55 am    Post subject: Re: Issue with commenting on videos. Reply with quote

I use Firefox and I tried Internet Explorer and I got it to work, and then I tried to get into the chatroom and it said "members only" in both browsers.

Ha ha you're all so funny. I must be retarded, that's why it doesn't work!
Ok then, so where do you need to be logged in? Because I'm logged in for the forums AND the blog page right now.
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wintermute
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Joined: 20 Sep 2006
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Location: Stalking Rae and gamejacking CiW

PostPosted: Fri Dec 22, 2006 6:57 am    Post subject: Re: Issue with commenting on videos. Reply with quote

BrokenBliss wrote:
Ok then, so where do you need to be logged in? Because I'm logged in for the forums AND the blog page right now.


Somewhere, I suggested logging out, clearing cache and cookies, and trying again. I don't know if the chat uses the main page's login or not, but the forums, and lgpedia are both different from the main page. It's really confusing (especially to me, since I only use the forum login at the moment), but single login is a difficult thing to get done.

To the Creators: I do a little programming. I'm somewhat experienced with Wordpress as well as phpBB. Not so much with Wiki or whatever you're using for chat. But they're all php and apache, right? If you wanna PM me what packages (and versions) you're using, I'd be glad to set up a test server to work on a single signon for everything Smile Just not sure how much time I can devote to it.


'mute
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BrokenBliss
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Joined: 17 Nov 2006
Posts: 79
Location: Canada eh

PostPosted: Fri Dec 22, 2006 8:54 pm    Post subject: Re: Issue with commenting on videos. Reply with quote

wintermute wrote:
BrokenBliss wrote:
Ok then, so where do you need to be logged in? Because I'm logged in for the forums AND the blog page right now.


Somewhere, I suggested logging out, clearing cache and cookies, and trying again. I don't know if the chat uses the main page's login or not, but the forums, and lgpedia are both different from the main page. It's really confusing (especially to me, since I only use the forum login at the moment), but single login is a difficult thing to get done.

'mute


Thanks for trying to help me wintermute, but it's still saying
"Sorry, you must be logged in to post a comment."
I hope I tried that right though, I'm using Firefox and I went to Tools>Clear Private Data

Hellooo where are the moderators?
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wintermute
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PostPosted: Wed Dec 27, 2006 7:59 am    Post subject: Re: Issue with commenting on videos. Reply with quote

BrokenBliss wrote:

Thanks for trying to help me wintermute, but it's still saying
"Sorry, you must be logged in to post a comment."
I hope I tried that right though, I'm using Firefox and I went to Tools>Clear Private Data

Hellooo where are the moderators?


I'm a foderator (former moderator Laughing), so I'll continue to try to help until someone else shows up with more intimate knowledge of the system than I have Smile

What version of Firefox? (go to Help -> About Mozilla Firefox) I'll try to match versions with you and try it out on one of my systems if you're running either a Linux or Windows system. Unfortunately, I don't have access to a Mac to try it out there Sad But I used to work tech support, so I might be able to BS my way through if you're using one Wink Until you reply, I'll assume you're running one version or another under Windows XP, since that's probably the majority.

When you went to Clear Private Data, did both Cookies and Cache have checks beside them? Looks like the default (on my version, anyhow) is to clear cache, but not cookies. You might want to check to make sure both were cleared after you logged out. Also, did you log out of the part of the website you were having problems with, or just the forums?

Finally, are you trying from lonelygirl15.com, or www.lonelygirl15.com? I don't know if it's been fixed, but I seem to recall someone mentioning that as a possible issue awhile back. Log out, clear cache and cookies as before, and try logging in from the opposite URL as the one you're currently trying from. Not sure if it will make a difference or not, but it's worth a shot.

That's all I can think of right now, until I can set up a system that somewhat matches yours and try from that.
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BrokenBliss
Casual Observer


Joined: 17 Nov 2006
Posts: 79
Location: Canada eh

PostPosted: Wed Jan 03, 2007 12:04 am    Post subject: Reply with quote

Oh sweet I tried adding www. before it and for some stupid reason that worked! I just can't understand the internet sometimes Rolling Eyes

Thanks wintermute
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wintermute
The Order of Denderah


Joined: 20 Sep 2006
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Location: Stalking Rae and gamejacking CiW

PostPosted: Wed Jan 03, 2007 9:32 am    Post subject: Reply with quote

BrokenBliss wrote:
Oh sweet I tried adding www. before it and for some stupid reason that worked! I just can't understand the internet sometimes Rolling Eyes

Thanks wintermute


No problem Smile

I know the mods and admins are sometimes busy, and I've got over a decade of support experience under me, so I try to patrol these sections of the board to help where I can Smile

'mute
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